Shipping & Returns

Shipping

We ship Beansie orders via standard and expedited carriers. Shipping options, rates, and estimated delivery dates are calculated at checkout based on your address and selected service.

Most orders are processed within 1–2 business days. Delivery times depend on the carrier and your location. You will receive a confirmation email with tracking information once your order ships.

Free shipping promotions

Free or discounted shipping promotions are applied automatically at checkout when your cart meets the qualifying threshold or when a valid discount code is entered.

Returns

We want you to love your Beansie purchase. If you are not satisfied, you may return unused items in their original packaging within 30 days of delivery for a refund.

• Items must be unused, unwashed, and in original condition.
• Original shipping charges are non-refundable unless the return is due to our error.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Damaged or incorrect items

If your order arrives damaged or you received the wrong item, please contact us at beansie@beansie.co within 14 days of delivery with your order number and photos. We will make it right.

How to start a return

Email us at beansie@beansie.co with your order number and the items you would like to return. We will reply with return instructions and the appropriate return address.

Gift orders

Gift orders can be shipped directly to the recipient. If the recipient needs to make a return, they can contact us with the original order number or the email address used to place the order.